Privacy Policy

 

Introduction

PDX HomeWorks is committed to protecting your privacy. This Privacy Policy and Notice explains how we use any personal information that we may collect about you when you interact with us. It also explains how we’ll store and handle that data, and keep it safe.

We know that there’s a lot of information here, but we want you to be fully informed about your rights, and how we use your data.

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Policy. We may change this Privacy Policy by updating this page. We’ll notify you of any significant changes, but you’re welcome to come back and check it whenever you wish.

 

Who we are…

We are PDX HomeWorks LLC located in Portland, Oregon.

CCB#228563

WA PDXHOLH800B7

Our website address is: https://www.pdxhomeworks.com

 

Our Website

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Really Simple Security and Really Simple Security add-ons do not process any personal identifiable information, so the GDPR does not apply to these plugins or usage of these plugins on your website. You can find our privacy policy here.

We collect information about visitors who comment on Sites that use our Akismet Anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

 

We may collect information:  

• When you visit any of our websites or portals.
• When you make an online purchase.
• When you create an account with us.
• When you engage with us on social media.
• When you contact us with queries or complaints, or to report a problem with our website.
• When you ask one of our partners to email you information about a product or service.
• When you enter prize draws or competitions, or complete any surveys we send you.
• When you book an appointment with us or book to attend an event e.g. conference.
• When you comment on or review our products and services.
• When you fill in any forms.
• When you permit a third party to share with us the information they hold about you.
• We collect data from publicly-available sources where the information is made public as a matter of law.

 

Privacy Policy: We collect and process the following information:  

• Information you give us. This may include your name, gender, address, e-mail address and phone number, financial and credit card information, personal description and photograph.

• Information we collect about you. With regard to each of your visits to our website we will automatically collect the following information:

• Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

• information about your visit, including the full Uniform Resource Locators (URL), to, through and from our website (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.

• Information we receive from other sources. This is information we receive about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data if we intend to share that data internally and combine it with data collected on this website. We will also have told you for what purpose we will share and combine your data. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment services, advertising networks, analytics providers, credit reference agencies). We will notify you when we receive information about you from them and the purposes for which we intend to use that information.

 

The type of information that we collect is limited to that which is necessary.

To Deal with your Inquiries For online or telephone inquiries, we will generally require basic information such as your name and contact details in order to be able to deal with your inquiry.

Training and Quality Purposes Telephone calls made to certain telephone numbers within the Group may be recorded for training and quality purposes. See also section 6 (Recording Calls) below.

Website Registration To register online to receive, for example, email alerts or access to certain documentation, we will require certain basic information from you together with confirmation of the alerts or documentation that you wish to receive.

Business Purposes When you enter into a business relationship with us, the information that we will require will be of a more detailed nature and may include your business address and contact details. We will need this information to ensure that we provide the requested services to you, and for general administrative purposes (e.g. managing your account and obtaining credit checks).

Any contract we have with you will be governed either by: (i) the applicable standard T&Cs; or (ii) bespoke contractual documentation agreed with our customers.

•​ Research We may hold your personal details for research purposes, but in this case, we will never make your personal details available to other companies for marketing purposes other than for the marketing of the Group’s products and services or where you have requested us to do so.

 

Privacy Policy: Who we share your data with:

We sometimes share your personal data with trusted third parties, including:

• Any member of our company or crew for the purposes of providing services.

 

Carefully selected third parties including:

• business partners, suppliers and sub-contractors for the performance of any contract we enter into with you;

• technology companies who support our website and other online systems (for example, our software development partner;

• advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we will provide them with aggregate information about our users;

• marketing companies who help us manage our electronic communications with you to show you products that might interest you while you’re browsing the internet. See our Cookies Policy for further details;

• analytics and search engine providers that assist us in the improvement and optimization of our website;

• data insight companies to ensure your details are up to date and accurate; and

• credit reference agencies (CRAs) for the purpose of assessing your credit score where this is a condition of us entering into a contract with you. They will also give us information about you, such as about your financial history. We do this to assess creditworthiness, check your identity, manage your account, trace and recover debts and prevent criminal activity. We will also continue to exchange information about you with CRAs on an ongoing basis, including about your settled accounts and any debts not fully repaid on time. CRAs will share your information with other organizations.

We may disclose your personal information to third parties for their own purposes in very specific circumstances, including:

• With your consent, given at the time you supply your personal data, we may pass that data to a third party for their direct marketing purposes.

• If we decide to expand, reduce or sell any company in the Group or substantially all of its assets, in which case personal data regarding our customers will be transferred to the new owner, under the terms of this Privacy Notice.

• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation; or to protect the rights, of any Group company, our customers, or others. This includes exchanging information with other organizations for the purposes of fraud protection and credit risk reduction.

 

Privacy Policy: How long we retain your data:

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected. At the end of that retention period, your data will either be deleted completely or anonymized (e.g. by aggregating it with other data so that it can be used in a non-identifiable way for business planning).

In certain cases, the law requires us to keep personal data for a specific period. 

 

Privacy Policy: What rights you have over your data:

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You have the right to request:

• Access to the personal data we hold about you, free of charge in most cases.
• The correction of your personal data when incorrect, out of date or incomplete.
• That we stop using your personal data for direct marketing (either through specific channels, or all channels).
• Review of any decision made based solely on automatic processing of your data (i.e. where no human has yet reviewed the outcome and criteria for the decision).  

 

To ask for your information to be amended, please update your online account, or contact your account manager or our Data Protection Officer.  

If we choose not to action your request we will explain to you the reasons for our refusal.

 

Your right to withdraw consent

Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent.

Where we rely on our legitimate interest

Where we are processing your personal data on the basis of our legitimate interest, you can ask us to stop for reasons connected to your individual situation. We must comply unless we believe we have a legitimate overriding reason to continue processing your personal data.

Direct marketing

You have the right to stop the use of your personal data for direct marketing activity through all channels, or selected channels. We must always comply with your request.

Checking your identity

To protect your information, we will ask you to verify your identity before proceeding with any request you make under this Privacy Notice. If you have authorized a third party to submit a request on your behalf, we will ask them to prove they have your permission to act.

Partner websites

Our website may contain links to and from the websites of our partner networks, Affinity scheme partners, advertisers and affiliates. Please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. You should check these policies before you submit any personal data to these websites.

Privacy Policy Complaints

If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter.

 

Where we send your data:

Visitor comments may be checked through an automated spam detection service.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where you have chosen a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

 

Our contact information:

 

We hope this Privacy Notice has been helpful in terms of how we use your personal data and your rights in relation to such personal data. If you have any questions or wish to make a complaint, please contact our Data Protection Officer:

• Email amanda@pdxhomeworks.com

 

This Privacy Policy was last updated on 23 November 2024.

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